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Audiokinetic의 커뮤니티 Q&A는 사용자가 Wwise와 Strata 커뮤니티 내에서 서로 질문과 답변을 하는 포럼입니다. Audiokinetic의 기술 지원팀에게 문의하고 싶으신 경우 지원 티켓 페이지를 사용해주세요.

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When I run the installer I just get a blank white box and cannot install because of this. I noticed the buttons are still usable but just hidden, does anyone know a fix?

more info*

computer specs:

AMD Phemnom II x4 955, 3.2 Ghz

Sapphire HD 5770 1GB

8 GB RAM

http://oi42.tinypic.com/30lgoqt.jpg here is a picture of what happens when I launch the installer.

 

And here is a link to the log http://pastebin.com/1ufKYJrP

 

thanks

General Discussion scott b. (100 포인트) 로 부터
수정 scott b. 로 부터

2 답변

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Try the following:

Install .NET 4.0 from Microsoft:
http://www.microsoft.com/en-ca/download/details.aspx?id=17851

Reboot.

Try again, please post your installation log (Go to %temp%, use this site to paste: http://pastebin.com)

Please give more information about your configuration.

Bernard R. (Audiokinetic) (35.8k 포인트) 로 부터
I tried .NET 4.0 and it wont instal lbecause I have the same or higher version already installed.

I pasted the log for wwise here http://pastebin.com/1ufKYJrP

thanks for the reply btw, much appreciated
Maybe updating the video card drivers would be something to try.  if it does not work, then look at my other answer.
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Here is a workaround:
  • Go to the download page
  • Click the "Standalone Setup Components" link
  • download the following files:
    •  Wwise Authoring (32-bit) (17.14 MB)
    •  Wwise Authoring (64-bit) (18.88 MB)
    •  Wwise Authoring Data (231.50 MB)
    •  SDK Common
    •  SDK Windows
(You can also download the other msi files if you wish)
 
After downloading the files, do for each file:
  • double-click msi file 
  • wait until installation finished
  • go to next file
Bernard R. (Audiokinetic) (35.8k 포인트) 로 부터
I actually tried this earlier today and it worked :) thanks for they reply
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