Wwise Laucher not Logging in my account

Question

Hello team!!!

I have an issue when I want to log in to my Wwise account on Wwise Launcher, this is the current log I have, the error I found is "Cannot recognize location"

 

2022-03-04T16:48:22.589Z: Error: Cannot recognize location
2022-03-04T16:48:23.188Z: POST (14): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:48:23.198Z: Tracking: launcher/signin/shown
2022-03-04T16:48:23.458Z: POST (15): https://www.audiokinetic.com/wwise/launcher/?action=alerts succesful. PROXY: null
2022-03-04T16:48:32.257Z: Tracking: launcher/signin/submit
2022-03-04T16:48:32.258Z: Tracking: launcher/signin
2022-03-04T16:48:34.367Z: Signin JWT: Logout.
2022-03-04T16:48:34.367Z: POST (16): https://www.audiokinetic.com/wwise/launcher/?action=login error 401: The username or password you entered is incorrect. PROXY: null
2022-03-04T16:48:34.367Z: REQUEST_SIGNED: POST https://www.audiokinetic.com/wwise/launcher/?action=login error from server: Error: The username or password you entered is incorrect.
2022-03-04T16:48:34.376Z: Tracking: launcher/signin/submitFailed
2022-03-04T16:48:35.479Z: POST (17): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:48:36.728Z: POST (18): https://www.audiokinetic.com/wwise/launcher/?action=alerts succesful. PROXY: null
2022-03-04T16:48:43.908Z: Tracking: launcher/signin/submit
2022-03-04T16:48:43.908Z: Tracking: launcher/signin
2022-03-04T16:48:50.549Z: Tracking: launcher/signin/submit
2022-03-04T16:48:50.550Z: Tracking: launcher/signin
2022-03-04T16:48:53.928Z: POST (19): https://www.audiokinetic.com/wwise/launcher/?action=login error ETIMEDOUT: ETIMEDOUT PROXY: null
2022-03-04T16:49:00.561Z: POST (20): https://www.audiokinetic.com/wwise/launcher/?action=login error ETIMEDOUT: ETIMEDOUT PROXY: null
2022-03-04T16:49:04.948Z: POST (19): https://www.audiokinetic.com/wwise/launcher/?action=login error ETIMEDOUT: ETIMEDOUT PROXY: null
2022-03-04T16:49:10.861Z: Tracking: launcher/signin/shown
2022-03-04T16:49:11.591Z: POST (20): https://www.audiokinetic.com/wwise/launcher/?action=login error ETIMEDOUT: ETIMEDOUT PROXY: null
2022-03-04T16:49:13.590Z: POST (20): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:49:13.869Z: POST (19): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:49:13.895Z: Signin JWT: Logout.
2022-03-04T16:49:13.896Z: POST (21): https://www.audiokinetic.com/wwise/launcher/?action=alerts error 401: Cannot recognize location PROXY: null
2022-03-04T16:49:13.896Z: REQUEST_SIGNED: POST https://www.audiokinetic.com/wwise/launcher/?action=alerts error from server: Error: Cannot recognize location
2022-03-04T16:49:13.896Z: Error: Cannot recognize location
2022-03-04T16:49:14.202Z: POST (23): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:49:14.423Z: Signin JWT: Logout.
2022-03-04T16:49:14.424Z: POST (22): https://www.audiokinetic.com/wwise/launcher/?action=alerts error 401: Cannot recognize location PROXY: null
2022-03-04T16:49:14.424Z: REQUEST_SIGNED: POST https://www.audiokinetic.com/wwise/launcher/?action=alerts error from server: Error: Cannot recognize location
2022-03-04T16:49:14.424Z: Error: Cannot recognize location
2022-03-04T16:49:14.500Z: POST (24): https://www.audiokinetic.com/wwise/launcher/?action=alerts succesful. PROXY: null
2022-03-04T16:49:14.938Z: POST (25): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:49:15.181Z: POST (26): https://www.audiokinetic.com/wwise/launcher/?action=alerts succesful. PROXY: null
2022-03-04T16:49:21.882Z: Tracking: launcher/signin/submit
2022-03-04T16:49:21.883Z: Tracking: launcher/signin
2022-03-04T16:49:22.871Z: POST (27): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:49:23.209Z: Signin JWT: Logout.
2022-03-04T16:49:23.209Z: POST (28): https://www.audiokinetic.com/wwise/launcher/?action=alerts error 401: Cannot recognize location PROXY: null
2022-03-04T16:49:23.209Z: REQUEST_SIGNED: POST https://www.audiokinetic.com/wwise/launcher/?action=alerts error from server: Error: Cannot recognize location
2022-03-04T16:49:23.209Z: Error: Cannot recognize location
2022-03-04T16:49:23.585Z: POST (29): https://www.audiokinetic.com/wwise/launcher/?action=login succesful. PROXY: null
2022-03-04T16:49:23.594Z: Tracking: launcher/signin/shown
2022-03-04T16:49:23.910Z: POST (30): https://www.audiokinetic.com/wwise/launcher/?action=alerts succesful. PROXY: null
2022-03-04T16:49:30.481Z: Tracking: launcher/pageVisit/About
2022-03-04T16:49:31.896Z: Tracking: launcher/openLog