Hi,
Yes we were using the AAC codec.
I changed to using Vorbis and the profiler shows that the audio events are playing, and it looks like it's working fine. However there is no audio actually playing.
I made sure that the phone wasn't on mute, and that other audio would play fine in other apps.
I then upgraded the project to
Unity 2019.4.28f1
WWise 2019.1.11.7296
Audio continues not to play on the iPhone
I've double checked the 'There is no sound' steps in the Troubleshooting guide. The script execution order is correct.
I also tried changing the codec to PCM for iOS and it also did not play.