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0 votes

Hello, I've installed the MSSpatial plugin with the Wwise launcher. It installs without any errors, and MSSpatial.dll is present in directories under %WWISEROOT%\SDK\x64*

According to this site, a new output device should appear here, however, it is missing in the wwise editor:

https://imgur.com/a/qVlwzsW

I've so far been unable to properly install other plugins as well. It appears that Wwise is ignoring changes made by the launcher.

We are using Wwise 2019.2.3.7304 on Windows 10. Any ideas how to fix this?

 

in General Discussion by Brett D. (130 points)

1 Answer

0 votes
 
Best answer

Did you install Wwise using the Launcher as well or did you add an existing installation to your Launcher? If the Wwise installation was not done through the Launcher, it cannot detect which package it needs to download for adding new plug-ins since it does not have all the context from the installation (you can check this by doing a Modify on your install: if Authoring is not checked, then this is the case).

The Wwise Authoring is looking for plug-in in the folder: %WWISEROOT%/Authoring/x64/Release/bin/Plugins, not %WWISEROOT%/SDK/x64. Re-install Wwise with the Launcher and make sure the MSSpatial libraries are in the Authoring Plugins folder:

by Samuel L. (Audiokinetic) (23.6k points)
selected by Brett D.
Yes, this was the problem. Reinstalled Wwise with the launcher and did a diff, found the plugin was missing in authoring. Fixed it, now everything is working as expected. Thanks.
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