[UE4][PS4] AK Error: ATRAC9 decoding failed

Question

Hi all,

we are facing a problem playing music on PS4. On PC and XBoxOne everything is working fine but on PS4 we have this error:

AK Error: ATRAC9 decoding failed: XXXXXXXX

where XXXXXXXX is a number (i think the ID of the file played).
Do you have any suggestion on how to investigate and fix this problem?

Thank you! Have a nice day!

Answer 1

Is this can be related to PS4 SDK? We are using 6.508.031 when the specified for Wwise 2019.1.2.7018 (the version we are using) is 6.008.031

We should try to update but we want to be sure this can be the problem.
Another update on this problem is: sounds made with REV-Plugin are working correctly. All other audio produce the AK Error: ATRAC9 decoding failed.

Comments

have you tried using a Wwise SDK which supports your version of the Orbis SDK? I would consider doing that locally just to see if it fixes you issue first.