コミュニティQ&A

Audiokineticのコミュニティ主導のQ&Aフォーラムへようこそ。ここはWwiseとStrataのユーザのみなさまがお互いに協力し合う場です。弊社チームによる直接のサポートをご希望の場合はサポートチケットページをご利用ください。バグを報告するには、Audiokinetic LauncherのBug Reportオプションをご利用ください。(Q&AフォーラムではBug Reportを受け付けておりませんのでご注意ください。専用のBug Reportシステムをご利用いただくことで、バグの報告が適切な担当部門に届き、修正される可能性が高まります。)

最適な回答を迅速に得られるよう、ご質問を投稿される際は以下のヒントをご参考ください。

  • 具体的に示す:何を達成したいのか、またはどんな問題に直面しているのかを具体的に示してください。
  • 重要な詳細情報を含める:Wwiseとゲームエンジンのバージョンやご利用のOSなど詳細情報を記載してください。
  • 試したことを説明する:すでに試してみたトラブルシューティングの手順を教えてください。
  • 事実に焦点を当てる:問題の技術的な事実を記載してください。問題に焦点を当てることで、ほかのユーザのみなさまが解決策を迅速に見つけやすくなります。

+1 支持
The authoring app on Mac OS X stopped working. It keep showing a popup saying that there's some problem. I've even tried 4 different builds and the latest from 2014.

Any idea?
Samuele D. (220 ポイント) General Discussion
can you show the actual error?
http://cl.ly/image/351S1k2i0T1u this is the popup.
it says: ask the developer if Wwise works with this osx version, you might need to reinstall the app. Also check and install all the avaiable updates.

Needles to say that I've all the recomended updates for OS X Yosemite
When you click Resoconto, can you copy paste any details about the problem? Thank you!
Process:               Wwise [1996]
Path:                  /Users/USER/Downloads/Wwise.app/Contents/MacOS/Wwise
Identifier:            com.codeweavers.Wwise
Version:               ???
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Wwise [1996]
User ID:               501

Date/Time:             2015-11-04 15:40:52.210 +0100
OS Version:            Mac OS X 10.10.5 (14F1021)
Report Version:        11
Anonymous UUID:        2026237B-CE4C-01D0-6C6E-0197382FE055

Sleep/Wake UUID:       8216BD19-FACB-4F4C-BBBE-8C77D40F2EAB

Time Awake Since Boot: 8300 seconds
Time Since Wake:       710 seconds

Crashed Thread:        0

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.6/Python
  Referenced from: /Users/USER/Downloads/Wwise.app/Contents/MacOS/Wwise
  Reason: image not found

Binary Images:
0x8fe15000 - 0x8fe48dd3  dyld (353.2.3) <2DB428B9-7749-3455-B87D-323F61131929> /usr/lib/dyld
0x925cc000 - 0x931f8fff  com.apple.AppKit (6.9 - 1348.17) <1D891DC4-4E22-30FD-A8AC-1221531BEEA3> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x95506000 - 0x9557cfff  com.apple.securityfoundation (6.0 - 55126) <AE1C6B08-DA73-3F0A-A960-3FED34E77643> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x967e4000 - 0x967e4fff  com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9683c000 - 0x96ac6ff3  com.apple.security (7.0 - 57031.40.7) <AAD066B4-AEE9-301A-A258-F114D13331A1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96adb000 - 0x96adbfff  com.apple.Carbon (154 - 157) <CA90E930-DE59-3AD9-B158-3A940BA1FA8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96c22000 - 0x96c2bfff  com.apple.DiskArbitration (2.6 - 2.6) <D906604A-1D8C-31BF-8F22-EA219FFC858F> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x982f5000 - 0x98372ff3  com.apple.framework.IOKit (2.0.2 - 1050.20.2) <84299E45-C5F3-365F-AC1B-0EAFF8057112> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x992b0000 - 0x992b0fff  com.apple.ApplicationServices (48 - 48) <76C301A4-705B-33DE-BA11-C89DCF1EDCDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x99448000 - 0x9949dff3  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <C09B57A4-83B8-389C-8B3F-1ECBBB5052C1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9975e000 - 0x997ddfff  com.apple.SystemConfiguration (1.14.4 - 1.14) <796BBD68-8E23-32BF-93DD-9C0EA21DB81B> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x99e26000 - 0x99e26fff  com.apple.Accelerate (1.10 - Accelerate 1.10) <C2367B5B-AE20-3084-A864-104743BE478E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9bebb000 - 0x9c156ffb  com.apple.WebKit (10600 - 10600.8.9) <4EEB0F01-22A2-3C02-989A-ACAE08D72862> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9c15b000 - 0x9c169ff3  com.apple.opengl (11.1.3 - 11.1.3) <604B3989-B01E-3ECE-AAAC-A011C7F0A83C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

could it be an error on loading python?
still not working....some help?
Tried to reinstall it again, now says

CrossOver can't initialize a critical component.

Failed to import cxutils module into Python.  See console for errors.

回答 1

0 支持
 
ベストアンサー
The python error was the cause of my problems.

Actually Wwise, on startup, loads the python directory for a CrossOver component (if it's correct), but the explicit version needs to be the python 2.6. On my machine I was woking only with the 2.7. I reinstalled OS X yosemite with all the python system versions and now it works.

Just remeber that the python located in /System/Library/Frameworks/Python.framework is the system one and so you must never touch that. All your second installation goes to /Library/Frameworks/python.framework and you must refer to this folder for any further python install/unistall

Hope this could help
Samuele D. (220 ポイント)
Bernard R. (Audiokinetic) 選択
Thanks Samuele. Do you know why Python 2.6 was not installed at first?
Actually I don't know. It might even be my fault, but I'm not sure
...