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Wwise 2023.1.0.0367 installation stuck

+2 votes
I'm trying to install Wwise 2023.1.0.8367 via Wwise launcher, but during "Performing install operation" it's stuck on:

Processing Authoring.Documentation.Tar.Xz...
Processing Authoring.Documentation.MasteringSuite.Tar.Xz...
Processing Authoring.Documentation.ConvolutionReverb.Tar.Xz...
Processing Authoring.Documentation.Reflect.Tar.Xz...
Processing Authoring.Documentation.SoundSeed.Tar.Xz...
Processing Authoring.Documentation.IZotope.Tar.Xz...
Processing Authoring.Documentation.McDSP.Tar.Xz...
 

It hangs like this for a while, and then the installation stops with "Could not download". Creating offline installer has the exact same results. Trying in on a different PC also brings the same errors. I'm able to install previous versions of Wwise without problems. Has anybody else encountered this issue?
in General Discussion by Igor A. (120 points)
Same exact problem on Mac OS
by Ron H. (100 points)
same here. tried both servers from professional and personal account. filed a bug report through the launcher.
by Yoerik R. (120 points)
moved by Mads Maretty S.

1 Answer

0 votes
We are aware of the problem and are working on resolving it. See https://www.audiokinetic.com/qa/12476/wwise-2023-1-0-8367-installation-issue-under-investigation for updates.
by Guillaume R. (Audiokinetic) (5.8k points)
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