Wwise 2023.1.0.0367 installation stuck

Question

I'm trying to install Wwise 2023.1.0.8367 via Wwise launcher, but during "Performing install operation" it's stuck on:

Processing Authoring.Documentation.Tar.Xz...
Processing Authoring.Documentation.MasteringSuite.Tar.Xz...
Processing Authoring.Documentation.ConvolutionReverb.Tar.Xz...
Processing Authoring.Documentation.Reflect.Tar.Xz...
Processing Authoring.Documentation.SoundSeed.Tar.Xz...
Processing Authoring.Documentation.IZotope.Tar.Xz...
Processing Authoring.Documentation.McDSP.Tar.Xz...
 

It hangs like this for a while, and then the installation stops with "Could not download". Creating offline installer has the exact same results. Trying in on a different PC also brings the same errors. I'm able to install previous versions of Wwise without problems. Has anybody else encountered this issue?

Comments

Same exact problem on Mac OS

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same here. tried both servers from professional and personal account. filed a bug report through the launcher.

Answer 1

We are aware of the problem and are working on resolving it. See https://www.audiokinetic.com/qa/12476/wwise-2023-1-0-8367-installation-issue-under-investigation for updates.