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Audiokinetic's Community Q&A is the forum where users can ask and answer questions within the Wwise and Strata communities. If you would like to get an answer from Audiokinetic's Technical support team, make sure you use the Support Tickets page.

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Hi! I am having a problem with a particular set of sound files not making noise when played.

I have imported a music file to WWise - it makes no sound when played. It does, however, show up in the music segment editor with a waveform. It also plays on Windows fine.

These are my import settings, and I have left it on default general settings. Importing all but 3 other files work - all of which share a similar name format, but otherwise there's no clear link between why these wouldn't work.

Does anybody have any ideas?

Screenshots of Problems - settings etc here

I've tried:

  • Restarting WWise
  • Rebuilding banks
  • Moving the clips into a location where other audio clips play
  • Copying all the settings from working pieces, in case I've accidentally set up the bus wrong
  • Reimporting the clips

It has been super weird. I'm leaning towards there being something wrong with the audio files, but they display a waveform and play in other, non-Wwise programs, so I'm a bit lost.

EDIT: One extra difference! When I expand out the hierarchy, the music clip name is blue, rather than white.  This is because I hadn't rebuilt the soundbanks post the most recent import.

in General Discussion by Tobias W. (100 points)

1 Answer

0 votes
I had the same problem and went through the license activation process, but only some audio sources would not play. After trying this and that, I accidentally converted it and it played, so I thought I'd give it a try. It's a little frustrating that it doesn't seem to have fixed the exact cause, but I'm glad it's working!
by megan k. (140 points)
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