Music Audio File doesn't make sound

Question

Hi! I am having a problem with a particular set of sound files not making noise when played.

I have imported a music file to WWise - it makes no sound when played. It does, however, show up in the music segment editor with a waveform. It also plays on Windows fine.

These are my import settings, and I have left it on default general settings. Importing all but 3 other files work - all of which share a similar name format, but otherwise there's no clear link between why these wouldn't work.

Does anybody have any ideas?

Screenshots of Problems - settings etc here

I've tried:

• Restarting WWise
• Rebuilding banks
• Moving the clips into a location where other audio clips play
• Copying all the settings from working pieces, in case I've accidentally set up the bus wrong
• Reimporting the clips

It has been super weird. I'm leaning towards there being something wrong with the audio files, but they display a waveform and play in other, non-Wwise programs, so I'm a bit lost.

EDIT: One extra difference! When I expand out the hierarchy, the music clip name is blue, rather than white.  This is because I hadn't rebuilt the soundbanks post the most recent import.

Answer 1

I had the same problem and went through the license activation process, but only some audio sources would not play. After trying this and that, I accidentally converted it and it played, so I thought I'd give it a try. It's a little frustrating that it doesn't seem to have fixed the exact cause, but I'm glad it's working!