Question

I can’t download your files or the connection is very slow

Answer 1

If you are having problems downloading the files, please check the following most common solutions:

• Disable your download manager. 
• Clear your web browser cache.
• Disable  third-party applications or browser extensions (internet security software, antivirus, or firewall).
• Only download one collection at a time.
• Use a wired internet connection instead of wifi.
• Try with a different browser and/or computer.
• Check your router to see if any content filtering is enabled.
• Check with your ISP to make sure that you haven’t exceeded your download limit.

Comments

Thanks for advice!

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Thanks for advice!

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Thank you for help

Answer 2

It seems to me that the problem may be in the connection to the Internet... Check your Wi-Fi or call your ISP.