Wwise closes in M1 Pro MacBook Pro

Question 1

Hello,

I've just installed both Wwise 2021.1.8.7831 and 2019.2.14.7616. Neither will stay open in a MacBook Pro with M1 Pro running the latest Monterey version 12.3.1. First time I've got a prompt to install a Gecko package, which I did, but after that, any time I open any of the versions, Wwise closes shortly. And I don't get any crash window, so I guess it's not a proper crash.

What can I do?

Thanks,

Lucas

Question 2

Hi Lucas,

As there is no crash reporter on macOS, the issue may in fact be a crash.

However, testing on a M1 Mac Mini (2020), I cannot reproduce your issue. There are a couple things you can try:

Reboot the machine in case a zombie process is preventing Wine from running properly
Close Wwise, delete the folder "$HOME/Library/Application Support/Wwise2019 and relaunch Wwise

If the issue persist, look into the Console.app if there is a crash report logged and attach it if so.

Question 3

Thank you for your answer. Deleting that folder worked. Thank you very much!

Samuel L. (Audiokinetic) · Answer 1 · 2022-05-10T18:27:22+0000

Hi Lucas,

As there is no crash reporter on macOS, the issue may in fact be a crash.

However, testing on a M1 Mac Mini (2020), I cannot reproduce your issue. There are a couple things you can try:

Reboot the machine in case a zombie process is preventing Wine from running properly
Close Wwise, delete the folder "$HOME/Library/Application Support/Wwise2019 and relaunch Wwise

If the issue persist, look into the Console.app if there is a crash report logged and attach it if so.

Thank you for your answer. Deleting that folder worked. Thank you very much! — Lucas R., May 21, 2022

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Wwise closes in M1 Pro MacBook Pro

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