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Can't Finalize Transaction of Strata Free Samples

0 votes
When I attempt to finalize the transaction of "Strata Subscription (Free Samples)" by clicking on "Finalize transaction" the website fails.
My team and I have tried different browsers on different systems and have had no luck.

This is the error I get in Google Chrome:
This page isn’t working www.audiokinetic.com is currently unable to handle this request.
HTTP ERROR 500

I hope this can be resolved soon!

PS. I couldn't post this in the Strata Category because it kept saying "You do not have permission to ask questions in this category"

Edit: it had to do with a temporary outage that is now resolved!
asked Nov 16, 2023 in Strata - Launcher and Distribution by Max J. (130 points)
recategorized Nov 23, 2023 by Samuel L. (Audiokinetic)

1 Answer

0 votes
 
Best answer
As mentioned in the edited post, caused by a temporary outage!
answered Nov 23, 2023 by Samuel L. (Audiokinetic) (23,300 points)
selected Nov 27, 2023 by Devon M. (Audiokinetic)
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