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"Subscription Required" but I have a subscription

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I have a trial subscription and downloaded the 3 plugins tied to Strata - but the samples are still marked "Subscription Required".

Not sure what I'm missing here? i've tried logging out and back in and rebooting the launcher
Clayton T. (110 ポイント) 2022 10/15 質問 How tos and working with Strata

回答 1

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Hi

Would you mind confirming the launcher version you have (Help --> About), restarting it and logging it again.

It should corrected now.
Devon M. (Audiokinetic) (2,180 ポイント) 2022 10/17 回答
2022.2.1.2095

I'm still locked out. The samples are marked "subscription required"
FYI - I'm on a Mac mini M1
A free subscription to Strata grants users the abiltly to download the collection "Strata Sample 01"   - https://www.audiokinetic.com/en/store/collection/strata-sample-01

The "Strata Sample 01" collection contains REAPER projects, rendered and source media from 7 of the initial 14 collections.  All other collections in the Strata tab of the launcher will be flagged "Subscription Required" until an Enterprise or Personal Strata subscription is purchased for your account.
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