Community Q&A

Welcome to Audiokinetic’s community-driven Q&A forum. This is the place where Wwise and Strata users help each other out. For direct help from our team, please use the Support Tickets page. To report a bug, use the Bug Report option in the Audiokinetic Launcher. (Note that Bug Reports submitted to the Q&A forum will be rejected. Using our dedicated Bug Report system ensures your report is seen by the right people and has the best chance of being fixed.)

To get the best answers quickly, follow these tips when posting a question:

  • Be Specific: What are you trying to achieve, or what specific issue are you running into?
  • Include Key Details: Include details like your Wwise and game engine versions, operating system, etc.
  • Explain What You've Tried: Let others know what troubleshooting steps you've already taken.
  • Focus on the Facts: Describe the technical facts of your issue. Focusing on the problem helps others find a solution quickly.

0 votes
2020年12月14日开始联系贵公司,咨询授权事宜,期间在官网-联系方式 发了无数次请求,一直未果,什么情况啊,今天都4号了,你们也都上班了,送钱买授权都不搭理吗?贵公司未免太过高傲了把
in Feature Requests by pan l. (100 points)
reshown by Hou Chenzhong (Audiokinetic)

1 Answer

0 votes
Hi, 亲爱的客户,

您好,

我们已经及时并多次回复您,

若您没有看到消息,

可以检查一下邮箱看我们的回复是否被误判为垃圾邮件。

我查看了您项目的状态已经拥有授权,

您可移步至官网项目页面获取授权码,

然后在Wwise工程的License Manager页面激活项目,

就可以正常使用了,

祝您使用愉快,项目顺利,身体健康

 

Dear customer,

hello, we have responded to you in a timely and repeated manner,
if you haven't seen the message,
you can check the mailbox to see if our reply was misjudged as spam.

I checked that the status of your project is authorized,
you can move to the official website project page to get the authorization code,
and then activate the project on the Lice Manager page of the Wwise project,
then you can enjoy the power of Wwise!

I wish you a pleasant Wwise Adventure.
by Hou Chenzhong (Audiokinetic) (6.0k points)
edited by Hou Chenzhong (Audiokinetic)
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