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+3 votes
Hi

I am having issues trying to install the launcher on my machine. When executing the file I get the error message "There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" I have tried to look into the admin permissions, it doesn't seem to be the the problem. I have tried disabling and re-enabling permissions, this did not solve the problem. i have tried running checkdsk, this did not work either. I am running a windows 10 64 bit machine. Any advice would be most welcomed. Thanks
in General Discussion by Rory M. (150 points)
Have you tried restarting the computer?

1 Answer

0 votes

Mine gets stuck at "Downloading Authoring.x64.tar.xz..." which looks like it is 98% downloaded until it hits this wall.

https://drive.google.com/file/d/1amJgk2n8mEC_1UZayoLfSk_Eo-YUHR6g/view?usp=sharing

by Brandon M. (160 points)
New update but still stuck with this error:
Error Error: Checksum validation failed for file: Authoring.x64.tar.xz.
...