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Mismatching media size error for file ... Possibly caused by mismatching sound bank or WEM resources.

This error is only triggered for sounds that use the Zero Latency option. It indicates that Wwise has detected that the WEM file isn't the same size as when the SoundBank(s) referring to it were generated. This usually points to a problem in the generation, packaging, or deployment of SoundBanks and WEM files. This process is normally handled by the game engine.

Probable causes:

  • An error in the packaging or deployment of the SoundBank and WEM files in the game. Failure to copy one of the files would result in this problem.

  • The sound is duplicated in two SoundBanks, thus duplicating the Zero Latency portion. If only one SoundBank is regenerated, this problem can occur.

  • A stale SoundBank is loaded in game.

  • There was a problem in the I/O hook while reading this stream. Usually related to the use of a custom I/O hook.

  • An internal bug.

Recommended resolution steps:

  • Regenerate your SoundBanks.

  • Clear the audio file cache and reconvert the WEM files. You can clear the file cache through the File menu, or by manually deleting the specific WEM file in the .cache folder.

  • Delete all .bnk and .wem files on the test console.

  • Use a different codec in the Conversion Settings.

  • If this problem persists, contact Audiokinetic Support.


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