Version
When you encounter a non-recoverable error in the Conflict Manager, you must cancel the file import operation for the affected file.
While you cannot resolve non-recoverable errors in Wwise, it is helpful to review the types of non-recoverable errors that can occur. Some of these issues can be resolved outside of Wwise, and you can attempt to import the files again.
Consult the following table for a list of non-recoverable errors and suggestions about how to resolve them. For more information on the files supported by Wwise, refer to PCM audio file formats.
Cause |
Suggestion |
---|---|
Unsupported file format |
Change the format of the media files to the Waveform audio format (.wav). |
Sample rate beyond specified range |
Change the sample rate for the audio files to within the 1 - 96 kHz range. |
Bit rate beyond specified range |
Change the bit rate for the audio files to 16 bit or 24 bit. |
Unsupported input channel configuration |
Reduce the number of audio channels to a channel configuration between 0.1 and 7.1 or change the format of the media file to one that supports the channel configuration. |
Audio file not found |
For Sound Voice objects there is no media file for the reference language. |
Audio file name is over 256 characters |
Rename the media file so that it is less than 256 characters. |
Questions? Problems? Need more info? Contact us, and we can help!
Visit our Support pageRegister your project and we'll help you get started with no strings attached!
Get started with Wwise