Version
The most frequent errors seen in the Capture Log when profiling a game with Wwise are listed below. If your error is not listed, please contact Audiokinetic support.
When contacting support, it is always a good idea to have reproduction steps at hand. Also, if possible, record the profiling session Saving the Capture Log.
Send it along with your project files, zipped with WwiseProjectZipper.exe, found in the Wwise executable directory (usually C:\Program Files\Audiokinetic\Wwise [version]\Authoring\Release\bin).
Most errors reported in the Capture Log have a relationship with previous notifications. To find them, select the error line and follow the blue dots. It might give you more context about the error.
Common Capture Log errors
Questions? Problems? Need more info? Contact us, and we can help!
Visit our Support pageRegister your project and we'll help you get started with no strings attached!
Get started with Wwise