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Managing Non-Recoverable Errors

When you encounter a non-recoverable error in the Conflict Manager, you must cancel the file import operation for the affected file.

While you cannot resolve non-recoverable errors in Wwise, it is helpful to review the types of non-recoverable errors that can occur. Some of these issues can be resolved outside of Wwise, and you can attempt to import the files again.

Consult the following table for a list of non-recoverable errors and suggestions about how to resolve them. For more information on the files supported by Wwise, refer to PCM Audio File Formats.

Cause

Suggestion

Unsupported file format

Change the format of the media files to the Waveform audio format (.wav).

Sample rate beyond specified range

Change the sample rate for the audio files to within the 1 - 96 kHz range.

Bit rate beyond specified range

Change the bit rate for the audio files to 16 bit or 24 bit.

Unsupported input channel configuration

Reduce the number of audio channels to a channel configuration between 0.1 and 7.1 or change the format of the media file to one that supports the channel configuration.

Audio file not found

For Sound Voice objects there is no media file for the reference language.

Audio file name is over 256 characters

Rename the media file so that it is less than 256 characters.


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